Privacy Policy

1. Introduction

PhoneValidation.app ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our phone verification service ("Service"). By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Name, email address, password, and company name
• Payment Information: Billing address and payment details (processed securely through Stripe)
• Phone Numbers: Phone numbers you submit for verification
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, verification history
• Cookies and Tracking: We use cookies to maintain your session and improve user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Process phone number verifications and deliver results
• Account Management: Create and maintain your account
• Payment Processing: Process transactions and manage billing
• Customer Support: Respond to inquiries and provide technical support
• Service Improvement: Analyze usage patterns to enhance our Service
• Security: Detect, prevent, and address fraud and security issues
• Legal Compliance: Comply with applicable laws and regulations
• Communications: Send service-related notifications and updates

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in providing our Service (e.g., payment processors, hosting providers, verification API providers)
• Legal Requirements: When required by law, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly consent to sharing

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Verification History: Stored for the duration of your account and may be retained for legal compliance
• Payment Records: Retained as required by law for tax and accounting purposes
• Usage Logs: Typically retained for 90 days for security and analytics purposes

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

To exercise these rights, please contact us at support@phonevalidation.app.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze usage patterns and improve our Service
• Provide personalized experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Services

Our Service integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Verification API Providers: Phone number lookup and validation services
• Hosting Providers: Infrastructure and data storage

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to the address associated with your account
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

16. Data Protection Officer

For privacy-related concerns, you may contact our Data Protection Officer at support@phonevalidation.app.